DEV Institute stands behind its plugins’ quality 100% and your satisfaction is important. If you experience problems with a plugin, DEV Institute will be happy to provide a full refund within 30 days of your original purchase.
Refunds will be offered at the sole discretion of DEV Institute and must meet all of the following conditions:
- You are within the first 30 days of the purchase of the plugin. After 30 days no refunds can be processed.
- Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) by opening a support ticket.
- Refunds will not be granted for a missing feature or if you simply decide not to use the plugin.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund. It is strongly recommended to try out the free version to verify compatibility.
By purchasing a plugin from DEV Institute, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
To submit a refund request, please open a support ticket.